Careers

STORE MANAGER — CAFÉ FORGOT (NYC)

Café Forgot is seeking a passionate, organized, and fashionable store manager with 2+ years of retail experience, preferably managerial, to lead daily operations at our boutique. Must be incredibly detail oriented, fast learning, confident, communicative, and able to multitask.

 

RESPONSIBILITIES

• Manage daily store operations: open/close, team scheduling, inventory tracking

• Supervise and train sales associates and interns

• Maintain visual merchandising and uphold brand presentation

• Provide excellent customer service and manage returns and repairs

• Communicate with customers about restocks, holds, and special requests

• Maintain client notes and assist with personalized service outreach

• Help coordinate store repairs and maintenance

• Assist founders with seasonal buying and designer communication

• Organize inventory for ecomm shoots and support photo production

• Contribute to product descriptions and manage website copy

• Take in-store photos and assist with social media content

• Coordinate designer deliveries, restocks, and consignment check-ins

• Track sales and support revenue-driving goals

• Oversee Shopify POS, returns, and stockroom organization

• Collaborate with founders on events, launches, and seasonal strategy

 

REQUIREMENTS

• 2+ years retail experience (managerial/supervisory preferred)

• Passion for independent fashion and emerging designers

• Strong organizational and communication skills

• Proactive, solution-oriented, and able to handle customer issues

• Proficiency in Shopify

• Flexible availability, including weekends

 

BONUS IF YOU HAVE:

• Visual merchandising or styling experience

• Interest in creative production, community events, or digital marketing

• Writing and photography experience

 

To apply, email your resume and a short note about your interest in Café Forgot to assistant@cafeforgot.com